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Call Horizon (03) 8560 2999
Call Horizon (03) 8560 2999

FEES, BILLING & CANCELLATIONS

Surgeon Consultation Fees:

Our surgical consultation fees range between $150 to $250 depending on the reason for your visit and the length of time required for your consultation.

For cosmetic consultations, we require full prepayment of your appointment at the time of booking. Please refer to our cancellation policy.

For non-cosmetic medical appointments, with a valid referral supplied by your general practitioner, you are able to claim a portion of this fee with Medicare.  Please ensure you provide any private health insurance details, if applicable, along with Medicare details to reception.

Payment for non-cosmetic consultations is required to be made on the day. Any applicable medicare rebate will be automatically deposited into your nominated bank account, if you have this set this up with Medicare.

 

Dermal & Injectable Consultation Fees:

Dermal consultations are complimentary. However, we collect a $100 deposit at the time of booking to secure your appointment. Please refer to our cancellation policy. If you proceed with treatment or purchase any products, then this fee will be deducted off your total.

 

Cancellation Policy:

Please be advised that a deposit of $100 is required to confirm your dermal/injectable appointment. If you need to reschedule or cancel your appointment, you will need to let us know by phone call 03 85602999 (text and email are not acceptable) two business days prior to your appointment. Failure to do this will result in your deposit being forfeited and future appointments will require full prepayment.

Due to extremely high demand, please be advised that late (less than 2 business days) cancellation or rescheduling of an appointment with our surgeons may result in no future appointments being offered to you and possibly no refund of the fees you have paid. To avoid this outcome if you are unwell and therefore should not attend our premises, please inform us ASAP so that we can proceed with a telehealth (Facetime) consultation instead.

 

Methods of payment include:

Credit card:  Accepted over the phone, in person or via the post by completing a form supplied when an invoice is issued.

Cash and EFTPOS:  Can be made in person at our consulting rooms

Cheques:  Bank cheques are preferred however we also accept personal cheques are all accepted.

Direct deposit: Bank account details will be supplied for convenient direct transfer.

Finance:

In order to remain completely transparent it is Horizon Plastic Surgery’s belief that it would be a conflict of interest if we were to provide you with finance.  We strongly recommend not using finance to pay for your procedure however if you do require finance then it’s best to research it yourself to find what best suits you.

After your consultation with the surgeon you will be provided with an estimate of the cost of the treatment or surgery that you require and our friendly reception staff will explain this to you in detail on the day.